Skip to content

Serving all 50 states + Washington, DC

KeystreamPlumbing

Water heaters

Water heater repair for gas, electric and tankless units

Most water heater problems come from a failed heating element or thermostat (electric), a bad thermocouple, igniter or gas valve (gas), or sediment buildup. A leak from the tank itself usually means replacement, not repair.

  • Licensed plumbers in all 50 states
  • Upfront pricing from the plumber before work
  • Free referral, no obligation
Wall-mounted electric water heater above a washer and dryer

Start by narrowing it down. No hot water at all on an electric heater often points to a tripped breaker, a reset button or a burned-out element. Hot water that runs out fast suggests a failed lower element or a broken dip tube. On a gas heater, a pilot that won't stay lit usually means a thermocouple or flame sensor. Popping and rumbling are sediment, which is especially common where the water is hard.

The repair decision often comes down to age and the tank. Tank water heaters commonly last around 8 to 12 years. Parts like elements, thermostats, anode rods and gas controls are worth replacing on a younger unit. Water leaking from the tank body means the steel has rusted through, and the only fix is water heater replacement.

Water Heater Repair at a glance

Service
Water Heater Repair
Category
Water heaters
Availability
Scheduled and same-day visits, depending on local availability
Service area
All 50 states and Washington, DC
Also called
hot water heater repair, no hot water, water heater service
Typical life
About 8 to 12 years for tank heaters
Cost
Quoted on site by the pro before work starts; see cost factors below

Signs you need water heater repair

  • No hot water, or it runs out quickly
  • Water that is rusty or smells like rotten eggs
  • Popping, rumbling or banging from the tank
  • Water pooling around the base of the heater
  • A pilot light that won't stay lit, or a tripping breaker

What the pro does, step by step

  1. 1

    Safety check

    The plumber checks gas connections and venting on gas units, and power and wiring on electric units.

  2. 2

    Diagnose

    Elements, thermostats, thermocouples, igniters, the gas valve, T&P valve and anode rod are tested to find the failed part.

  3. 3

    Repair or recommend

    Failed parts are replaced on the spot when possible. If the tank is leaking or the unit is near end of life, you get a replacement quote.

  4. 4

    Flush and set

    Where appropriate, the tank is flushed of sediment and the temperature set to around 120°F.

What affects the cost of water heater repair

Prices vary by market and job. The pro gives you a price before starting; these factors drive it.

  • Gas, electric or tankless
  • Which part failed and whether it's in stock
  • Age and brand of the heater
  • Whether flushing or descaling is needed
  • Access (attic, closet or crawl space installs take longer)

What you can safely do, and when to stop

Safe to do yourself

  • Check the breaker or reset button on an electric heater
  • Relight a gas pilot following the label on the tank
  • Drain a few gallons from the valve to check for sediment
  • Set the thermostat to about 120°F

Stop and call a pro

  • Gas smell or scorch marks near the burner
  • Water leaking from the tank body
  • The T&P relief valve is discharging
  • You'd need to open electrical panels on the heater

Water Heater Repair FAQ

How long does a water heater last?

Tank water heaters commonly last about 8 to 12 years; tankless units can last 15 to 20 years with regular descaling. Hard water and skipped maintenance shorten both.

Is it worth repairing an old water heater?

If the unit is under about 8 years old and the tank isn't leaking, replacing a part is usually worth it. If it's older and needs a major repair, replacement is often the better value.

Why does my hot water smell like rotten eggs?

Bacteria in the tank can react with the magnesium anode rod and produce hydrogen sulfide. Replacing the anode with an aluminum-zinc rod and flushing the tank usually fixes it.

Why is my water heater making popping noises?

Sediment on the bottom of the tank traps water that boils and pops as the burner or element heats it. Flushing helps; in very hard water areas it may need to be done every year.

Water Heater Repair near you

Available in all 50 states. Find local conditions for your area:

Or browse by state: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii and all states.

Get water heater repair help now

Call (888) 555-0142 to reach an available local pro, or request service online.

Call nowRequest service